Main Gali Privacy Policy

1. Introduction

Welcome to Main Gali. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully. By using the app, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Full Name
• Phone Number
• House/Flat Number
• Street/Block/Sector
• Pincode
• State
• Purpose of Use (Residential/Commercial)

2.2 Usage Information

• Pickup Request History
• App Usage Statistics
• Device Information
• Log Data

3. How We Use Your Information

We use the collected information for:

• Processing and managing waste pickup requests
• Account creation and management
• Communication about service updates and requests
• Improving our services and user experience
• Analytics and performance monitoring
• Legal compliance and security

4. Data Storage and Security

We use Firebase services provided by Google for:

• User Authentication (Firebase Auth)
• Data Storage (Cloud Firestore)
• File Storage (Firebase Storage)
• Analytics (Firebase Analytics)

Your data is protected using industry-standard security measures, including:

• Encryption in transit and at rest
• Secure user authentication
• Regular security audits
• Access controls and monitoring

5. Data Sharing and Disclosure

We may share your information with:

• Service providers (for waste collection)
• Analytics providers
• Law enforcement (when legally required)

We do not sell your personal information to third parties.

6. User Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your account
• Opt-out of marketing communications
• Export your data

7. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through the app or email.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time.